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  • AssistPoint

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    Are you experiencing difficulties writing an expression or VBA/TSQL procedure, building form or report? Want to get a professional advice? We will help you to quickly resolve your critical development/support problems.

    AssistPoint is a commercial email-based help service to get quick answers from Point Limited. How it works:

    • You send a email to support@pointltd.com or contact us with MSN Messenger to Passport describing your problem
    • Within 24-hours (maximum, normally within 1-2 hours) we are responding to you either with request for additional clarification or answer/advice
    • In case you satisfied with reply - you make a payment via share*it! e-commerce service www.shareit.com

    On our experience normally it takes about half-hour to resolve most of questions we get, in case it takes more time - we advice you about estimated time and cost and wait for your confirmation on this.

    Cost of one half-hour issue is $49. Details on payment you can find here: http://www.shareit.com/product.html?cart=1&productid=222976.

    You will have complete confidentiality and privacy in contacting us. In case you send us any data - your information will be held in strictest confidence.

    First advice! A simple questions (and complex also) can be easily answered in Microsoft Support Newsgroups or MAUG AnswerPoint, so try to ask your question there first, other people can also benefit.

    For Support and question please contact: support@pointltd.com


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